Terms and Conditions

CustomerServiceCanada.ca is a employment staffing solutions service connecting customer service professionals with top Canadian and US brands through our partner ARISE Virtual Solutions Inc. Customerservicecanada.ca, is a staffing agency where you will ultimately be employed, but your actual work, will be with Brands using the ARISE Virtual Solutions Inc. customer service platform, which manages the employee workflow, to provide specific customer service tasks.  CustomerServiceCanada.ca manages all employee contracts and all employees are responsible for following the client customer service program. Every contract requires employees to complete non-paid certification training for a small fee, refunded on the employees last pay check for said client customer service program. All certification training offered is condensed to a morning and evening class of approximately four hours per session, Typical certification training is between 9am - 1pm and 6pm - 11pm eastern time. Ongoing training and call monitoring are mandatory and each employee will be assigned a mentor for the duration of the client customer service contract.